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CADCA TV ToolkitWhy host a downlink?A satellite downlink broadcast is a distance learning tool that offers a unique opportunity to provide live training and technical assistance to a broad audience that may otherwise have difficulty attending or accessing training. Using this distance learning technology, CADCA, in partnership with the National Guard and the Multijurisdictional Counterdrug Task Force Training Program, is able to:
If your coalition is interested in these or similar training and technical assistance objectives, the satellite broadcasts are an exciting and viable medium to accomplish them. By accessing the downlink through your local National Guard unit, school or university, viewers can listen to content presented by a panel of experts and interact with them via phone or fax. By hosting a downlink, you join on average 2,500 viewers in 200 sites and millions of cable access television viewers, in a high-tech learning experience. Frequently Asked QuestionsI’m not a technical person. How can I host a downlink site?Who can I contact if I have questions? What are the responsibilities of the site facilitator/host? Site Facilitator’s GuideSite Facilitator’s Responsibilities:The site facilitator is responsible for the overall event at his/her downlink site. The site facilitator must ensure the following: The physical arrangements are correct. All technical equipment works. All technical issues are coordinated with the downlink technician. The downlink technician has the correct satellite coordinates. The provided materials are distributed and collected Program Technical Information: C Band Analog Satellite Information The satellite coordinates usually change for every broadcast. It is strongly suggested that you aim and test the downlink well before the program – not during the test pattern. The primary reason reception problems occur with C band downlinks is because the automatic steering software is out of date. When the downlink dish is aimed at the right satellite, the most common problem is not being able to find the program on the designated channel or transponder. Some satellites are actually moved around in the sky and new replacements are launched every year to replace those that go out of service. Downlink receivers should be reprogrammed at least once a year to stay current. If the receiver’s program is outdated, it may not be able to locate a new satellite or it may think one is still up in the sky when it is out of service. The satellite technician should be able to acquire the correct satellite and channel manually if required, using the information provided for the specific broadcast. Your supporting satellite technician must be prepared to locate it through manually steering/tuning the satellite downlink. There will usually be 30 minutes of test pattern time prior to each broadcast in which the technician can locate either satellite. If the technician still has trouble finding the program, he/she should call the following telephone number for assistance: C Band Trouble Numbers:(800) 247-8899 or (602) 730-1388 Please do not wait until the last minute to request help. Program Technical Information: GE Spacenet CDV Network (ANG Air Warrior, SEN, USAF, USCG, etc.) Satellite Information If your site has registered (e.g., ANG-143; IRD(s) 09687 & 08765) it will be forwarded to GE Spacenet Operations for authentication on the date and time of the program. If you only listed your site number (e.g., ANG-143), all of the IRDs at the site will be illuminated. You can call GE Spacenet directly at (800) 770-2887 if you fail to illuminate as scheduled. Receive, Reproduce and Distribute Audience Support Materials: To save distribution and shipping costs, only one master copy of the support materials will be furnished as part of your program support package. You must reproduce these materials for your expected audience. Telephone Call-In Numbers: Call-in telephone numbers for live questions will be superimposed on the television screen when the speakers are ready to accept calls. You call will roll into five lines, but with over 200 sites on average for each broadcast, the lines may be very busy. Be patient. Please do not call in live questions until prompted to do so. Questioners should give their name, organization and location and then ask their question. A fax-in question format is provided as an alternate means of asking questions. Faxed questions may be sent at any point in the program. It is a good idea to have a cellular phone on hand in case your room is not equipped with a phone. Program Break: The producer should schedule a ten minute break midway through the broadcast. During the break information about upcoming shows, special events and other CADCA and National Guard activities will be provided. “Hip Pocket” Training and/or “Wrap” Instructions: Many steps have been taken to minimize any technical problems associated with this broadcast. Sometimes, however, snow, heavy rain, mechanical failure or other problems can interfere with a broadcast. Site facilitators are encouraged to be prepared with other “hip pocket” training or relevant discussion items to cover any unexpected interruption of the broadcast. Having another videotape available on a topic related to this one would be one contingency. Depending upon the subject, the program length and your audience, you also may want to consider a “wrap around.” A “wrap around” uses local activities before, during or after a broadcast. It would be a good idea to invite a local subject matter expert to “prep” the audience beforehand, to help summarize intended ideas and outcomes, or to provide additional information or hands-on training. Wrap-arounds can be very effective if planned ahead of time. Emergency Contacts: C Band Trouble Numbers: (800) 247-8899 or (602) 730-1388 GE Trouble Number (for Military/Fed. CDV/Warrior) (800) 770-2887 (have IRD(s) ready) Site Facilitator Checklist: Check your time zone for correct broadcast time. Ensure the satellite technician has the coordinates. Confirm view room reservation. Reproduce handouts, sign-in rosters and fax-in question forms. Circulate sign-in roster(s). Ensure that questions sent by fax include a name and return telephone number. Collect sign-in roster(s) and mail to CADCA. Fill out site facilitator’s questionnaire and mail original to CADCA and fax a copy to Ed Kronholm at (877) 820-5237. Register for next CADCA satellite broadcast. Mail the evaluations and sign-in rosters to CADCA at: CADCA – 625 Slaters Lane, Suite 300 Alexandria, VA 22314 Additional InformationVideotape Policy: The downlinks may be videotaped and reproduced for future use without additional permission from CADCA or NGB. Unless otherwise stated, there are no copyright restrictions on the printed materials furnished to support this program. The program may not be re-broadcast to groups where a fee is charged for its showing nor may it be resold for commercial purposes. Additional Videotapes and Background Materials: Additional videotapes can be ordered through CADCA for a fee of $10 for CADCA members and $15 for non-members. Contact LeAndrea Burney at (703) 706-0560 ext. 224 or at lburney@cadca.org to place your order. Additional background materials can be downloaded from CADCA’s website. Program Completion Certificates, CEU credits, etc.: At this time there are no completion certificates or CEU credits associated with the broadcasts. Program “Flashback” Fax - Site Facilitator Questionnaire: To help us do our job better and to make yours easier, please complete the Site Facilitator Questionnaire. Your comments are important and will help us with future broadcasts. Immediately fax the form back to Ed Kronholm, Field Event Coordinator, at (877) 820-5238. It is critical that this form be returned so to justify continued support of the FREE broadcasts by the program sponsors. Sign-In Roster(s) Distribute the Sign-In Roster(s) during the program. Collect the roster(s) at either the break or at the program’s conclusion and mail them back to Attn: Satellite Broadcast at CADCA. Audience Response Form: Circulate the Audience Response Forms and request that everyone complete it. Collect the forms at the program’s conclusion and mail them back to CADCA. Site Facilitator Questionnaire: Fill out and fax back the site facilitator questionnaire after the live broadcast. Will this program be Videostreamed? This program will be videostreamed by the National Clearinghouse for Alcohol and Drug Information (NCADI) at their website, PREVLINE at www.health.org. Sample Press ReleaseFOR IMMEDIATE RELEASE:(Date) Contact:(Name)(Phone Number) (Title of Broadcast) (CITY, STATE) (DATE) – (Your Organization’s Name) is hosting a satellite downlink broadcast on (Date) at (Time) at (Location) on the important topic of (topic) and why this is important to (name of community). (Location) is located at (Address). This broadcast is one of a series of anti-drug broadcasts that are available every month through a partnership between Community Anti-Drug Coalitions of America (CADCA) and the National Guard Bureau. This particular broadcast will discuss the topics of (Topics) and will feature a distinguished panel of professionals which include: (Panelist Names). The downlink is open to the public and is free of charge. If you are interested in attending, please contact (Name), (Title) at (Telephone Number) by (Date) so that it can be assured the room is large enough to accommodate those who plan to attend. (Your Organization’s Background Information and Mission) |
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Community Anti-Drug Coalitions of America 625 Slaters Lane · Suite 300 Alexandria, VA 22314 Phone 1-800-54-CADCA · Fax 703-706-0565 |
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